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Getting Started
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About eFile
eFile is a service that enables you to submit civil court documents for filing to a British Columbia court
registry via the Internet. This service eliminates the need for you to visit a court registry in
order to submit a document for filing.
In order to use eFile, you must become a registered user of the service by applying for a CSO account. For
more information on registration, see the
CSO Registration Guide.
eFile service is currently available for Small Claims matters in the B.C. Provincial Court and for most civil matters in the B.C. Supreme
Court, along with civil matters for the B.C. Court of Appeal. eFile service for Provincial Court family matters is expected to
be available soon. However, it is not available for Supreme Court probate or criminal matters.
The Rules of Court govern the conduct of litigation in the B.C. Court of Appeal, Supreme and Provincial Courts, including the
use of eFile. These rules will guide you through the steps of your case and set time limits for
when certain steps must be completed. The rules also contain the forms that must be used when creating
court documents for filing. We recommend that you become familiar with these rules before filing any
court documents.
You can find the Court Rules at a courthouse library, or on the
B.C. Courts website.
Which documents can be eFiled?
In Supreme Court civil matters, a registered user may eFile any document except those excluded under
Rule 23-3(5) of the Supreme Court Rules, and those excluded under Rule 22-4(5) of the Supreme Court
Family Rules.
In Provincial Court, Small Claims, a registered user may eFile any document except an affidavit of service
or Certificate of Judgment(see Small Claims Rule 22 (2) (b)).
In the Court of Appeal, a registered user may eFile any document except those excluded under Rule 54.1(5) of the Court of Appeal Rules.
When will eFiling be available for Provincial Family Court?
Under the new Provincial Court Family Rules, electronic filing of many Provincial Court family documents will be allowed when Court
Services Online is capable of accepting the documents (Rule 22). Court Services Branch is preparing system changes to allow users
to eFile Provincial Court family documents. When the service is available, notice and information about the service will be posted
on this site.
What are the requirements for eFile?
- You must be a registered CSO user, with an active account.
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You must register a credit card that will be used to pay the eFile transaction fee ($7.00)
and any applicable statutory filing fees for each document/form you submit or a BC Online deposit account. You must have created an electronic version of your document
in PDF (Adobe Portable Document Format) for submission.
What is required for registration?
As mentioned above, you must be a registered user of CSO before you can eFile.
To register, you must enter into an Electronic Services Agreement with Court Services Branch, Ministry of Attorney General. This agreement is available online for review. The agreement will automatically be
presented when you first create your CSO account; if you do not accept the agreement, you will be unable to continue with the registration
process.
How do I register?
Please follow the steps in our
CSO Registration Guide.
Are there fees for eFile?
Each eFile transaction is subject to two types of fees:
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Transaction fee for the use of the CSO service. A $7.00
fee will be charged for each eFile transaction. Please note:
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There will be a $7.00 charge
for each filing package submitted, regardless of whether the package is accepted. A filing
package is defined as one or more documents related to the same case and that are filed at the same
time. (Please note the $7.00
fee will not be charged to users with indigent status.)
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The $7.00 fee will
also be applied to documents that are re-submitted due to a courtesy correction or rejection.
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Statutory filing fee(s). Some documents or actions are subject to a filing fee as set out in the rules of court.
Registered CSO users will be required to specify which statutory fees apply to the documents that they submit. Any
applicable statutory fees will be collected when the document is processed by registry staff.
You can obtain more information regarding statutory filing fees at
www.bccourts.ca or the following
specific pages:
How do I pay these fees?
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All eFile fees (transaction fee and statutory fee(s)) will be charged to the credit card registered on the
CSO account used to submit the eFile package.
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Credit card processing is done through the Provincial Treasury's Internet Payments System (BC ExpressPay, which
currently accepts VISA, Visa Debit, MasterCard, MasterCard Debit and American Express(AMEX) only. Each CSO eFile transaction will appear on your Visa,
Visa Debit, MasterCard, MasterCard Debit or AMEX statement.
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Registering your credit card information in your CSO account is required because registry staff must review
the submitted documents and make the decision to accept them before processing payment of the filing
fees. As a result, there could be a delay of several minutes to several days between document
submission and acceptance. (For example, a document submitted after 4:00 p.m. on a Friday will
be reviewed by staff the following Monday.) Registry staff can only control timing of this
payment if your credit card information is on file with your CSO account.
- You also have the option of using a BC Registries and Online Service account for payment of fees.
How do I register a credit card for paying the fees?
From the CSO home page, login to your CSO account and select My Profile - Register
Credit Card from the menu on the left.
For detailed assistance, please read the
CSO Registration Guide.
Once your register your credit card, you will not have to re-enter the information every time you submit a
filing package.
What is the Date of Acceptance of Filing when I eFile?
Supreme Court Rule 23-3(14) and Small Claims Court Rule 22(1) state that if a document that has been eFiled is
accepted by the registrar, the document is deemed to have been filed:
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If a document is received at the registry at or before 4:00 p.m. on a day of which the registry is open for
business, on the day of its receipt; or
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If the document is not received at the registry at or before 4:00 p.m., on the next day on which the registry
is open for business.
For example, a document that is eFiled and received by the registry at 3:30 p.m. on a Monday, but not reviewed
and accepted by the registry until Tuesday, will be stamped with the Monday date.
The exception to this rule is an order document; orders are entered and date-stamped on the date the order is
signed. A further exception is if a court order has been made granting leave to file the document
after 4:00 p.m. on the date submitted.
What hours/days is eFile available?
The CSO eFile service is available 24 hours a day, 7 days a week.
If you have a question about service hours, please contact the CSO Support Centre.
Where can I get more information or help with eFile?
For assistance, the CSO Support Centre is available from 8:30 a.m. to 4:30 p.m., Pacific Standard Time, Monday
to Friday (excluding statutory holidays).
- Call toll-free at 1-800-663-6102 .
Using the CSO eFile service
About document requirements
Use the eFile service to submit civil court documents for filing to a British Columbia court registry.
This service is currently available for Small Claims matters in the B.C. Provincial Court and for most
civil matters in the B.C. Supreme Court, and civil matters for the B.C. Court of Appeal. eFile service
for Provincial Court family matters is expected to be available soon. It is not available for Supreme
Court probate, criminal matters; documents related to these matters must be brought to the court registry
for filing.
Before using eFile, please prepare the documents to be eFiled and save them in PDF format. The eFile
service will only accept PDF documents. Please note it is your responsibility to ensure that the PDF
documents you eFile are readable and complete. If you cannot convert your document(s) to PDF format,
you cannot use the eFile service and must bring the document(s) to the court registry instead.
About submitting filing packages
The eFile service will guide you through the steps required to submit a filing package. You can
submit a filing package to begin a new case, or submit documents for an existing case.
Each filing package can contain single or multiple documents. However, all documents submitted
in a single filing package must be for the same case file.
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