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Disclaimer

The data is provided "as is" without warranty of any kind, either express or implied. The Province does not warrant the accuracy or the completeness of the data, nor that CSO will function without error, failure or interruption. Users of CSO acknowledge that some data may suffer from inaccuracies, errors or omissions. Users of CSO rely on the data at their own risk. For confirmation of information contact the specific court registry.

Every effort is made to ensure that the court record information is or remains consistent with statutory and court-ordered publication and disclosure bans. However the posting of court record information on this site in no way is a representation, express or implied, that the information conforms with publication and disclosure bans. As bans may be granted at any stage in the proceeding, the court record information will not include details of a ban granted in court on that day. It is the responsibility of persons using or relying on the court record information to personally check with the applicable court clerk or registry for bans and ensure that they comply with any bans on publication or disclosure.

Publication or disclosure of information contrary to a court-ordered ban may result in legal action, including prosecution.
 
LIMITATION OF LIABILITIES

No action may be brought by any person against the Province for any loss or damage of any kind caused by any reason or purpose including, without limitation, reliance on the completeness of the data or the functioning of CSO.
 
PROHIBITED USE

Court record information is available through CSO for public information and research purposes and may not be copied or distributed in any fashion for resale or other commercial use without the express written permission of the Office of the Chief Justice of British Columbia (Court of Appeal information), Office of the Chief Justice of the Supreme Court (Supreme Court information) or Office of the Chief Judge (Provincial Court information). The court record information may be used without permission for public information and research provided the material is accurately reproduced and an acknowledgement made of the source.

Any other use of CSO or court record information available through CSO is expressly prohibited. Persons found misusing this privilege will lose access to CSO and may be subject to legal action, including prosecution.
Government of B.C.
Government of B.C.
25Jul2017 News:  Court Services Online will be unavailable on Saturday, July 29th between the hours of 10:30 a.m. to 9:00 p.m. for system maintenance. We apologize for the inconvenience.
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Frequently Asked Questions (FAQ)

Who is able to use Court Services Online?

eSearch services through Court Services Online will be available to anyone with access to the Internet and a credit card (VISA, Visa Debit, MASTERCARD or AMEX) or BC Online account for payment of service fees.

eFiling services will be available to anyone who wishes to become a registered user. It is anticipated that registered users of eFiling will be regular clients of the court registries, such as lawyers or registry agents.

How much does it cost to use Court Services Online?

Most services have an associated fee. Each fee is quoted in Canadian dollars. Fees must be paid in full before receiving the service. Payment for service is provided through a secure and encrypted Internet site, which is provided and managed by Provincial Treasury.

The following is a Schedule of Fees for the services that are currently available:

Service
Fee Amount
eSearch - Provincial and Supreme Court civil  
Search database for existing files Free
View file details $6
Print summary report of file details $6
*View and print electronic documents - per file $6
*Purchase documents online - each document $10
 
eSearch - Provincial Court criminal and traffic  
Search database for existing files Free
View file details Free
 
Daily court lists (all courthouses) Free
 
Monthly statement request $6
 
eFiling (in addition to any statutory filing fees) $7

The accepted methods of payment are by credit card (VISA, MasterCard or AMEX) or BC Online.

*An additional feature now allows CSO eSearch users to access electronic documents, where available. If a document is electronic, the View link will appear in the document request column. For a $6 fee per file, you can view and print any electronic documents for the file by clicking on the View link next to the document.

If the document is not in the electronic format, you can still obtain a copy of the document using the document Request link located in the documents tab of the file details. Clicking on the Request link will direct you to the purchase documents online (PDO) service. There is an additional $10 fee charged for each document purchased. Further instructions and details are located under the first time users menu on the home page.

There is an additional charge of $6 to generate a civil or appeal summary report. Generating this report is optional. It is a formatted PDF version of all of the file detail information available through eSearch. (Adobe Acrobat Reader version 5.0 or higher is required in order to generate a file summary report. You can download this software for free at: http://www.adobe.com/products/acrobat/readstep.html)

What information can I expect to find?

Provincial and Supreme Civil Files

For a $6 service fee, you can view the details for one of the files located by your search.

Depending on a file's access restrictions, the information you will be able to view for Provincial and Supreme files includes:

  • File number
  • Type of file
  • Date the file was opened
  • Registry location
  • Style of cause
  • Names of parties and counsel
  • List of filed documents
  • Appearance details
  • Terms of order
  • Caveat or Dispute details

Access is based on publicly available information. Some files may offer you only limited information and in some cases none at all.

In addition, Court Services Branch has started to store documents electronically as a result of eFiling and scanning practices. When conducting a search, users have the ability to purchase copies of documents that are currently viewable through CSO eSearch. See below for more information on document viewing and printing.

Provincial Traffic and Criminal Court Files

You can view details for one of the Provincial traffic and criminal court files in your search results. You can refine your search to narrow down the results before choosing a file to view.

Depending on a file's access restrictions, you will be able to view some basic case profile for Provincial traffic and criminal court files such as:

  • File number
  • Type of file
  • Date the file was opened
  • Registry location
  • Name of participant
  • Charges
  • Appearances
  • Sentences/dispositions
  • Release information

Access is based on publicly available information. Some files may offer you only limited information and in some cases none at all.

NOTE: There is no ability to view court documents within the traffic/criminal eSearch service.

Please note that eSearch does not provide access to any of the following:

  • Criminal matters (Supreme)
  • Provincial family files (FRA, CFCSA, FMEP, etc)
  • Supreme family files (Divorce)
  • Supreme adoption files
  • Any Provincial or Supreme Court file subject to a judicial order restricting access
  • Information from files prior to 1989
  • Information on Victoria Supreme Court files prior to 2002

How current is the information in CSO?

The information that displays in eSearch is extracted directly from the database used by all Court Registries around the province and the information is entered on a daily basis in accordance with provincial standards that have been established. As the information is entered into the database it will be available immediately through CSO.

Decoding a File Number

When looking at the results of a search the following information will display in the View Details Screen:

What does this mean?

Court Location: OMH - 3 letters represent one of the court registry locations. The above example
shows the court location as 100 Mile House.

Level: P - represents the level of Court (P= Provincial), (S= Supreme).

Class: C - represents the class of the court file. The example shows a C which indicates that the
file is a Small Claims file. * See below for a list of the various classes.

File Number: 050190 - up to 13 digits or characters representing the file number.

* The types of classes used are as follows:

Provincial Court civil files use the following classes:

  • C - Small Claims
  • F - Family
  • M - Motor Vehicle Accidents

Supreme Court civil files use the following classes:

  • B - Bankruptcy and Insolvency
  • E - Family Law Proceeding
  • H - Foreclosure
  • L - Legislated Statutes
  • M - Motor Vehicle Accidents (Provincial and Supreme)
  • N - Adoption
  • P - Probate and Administration
  • S - Supreme Civil General
  • V - Caveat

Can you decode this example: VLC-S-H-065142

You are correct if you said:

Court Location: Vancouver Law Courts

Level: Supreme

Class: Foreclosure

File Number: 065142

Can I electronically file Provincial Family Court documents?

Under the new Provincial Court Family Rules, electronic filing of many Provincial Court family documents will be allowed when Court Services Online is capable of accepting the documents (rule 22). Court Services Branch is preparing system changes to allow users to eFile Provincial Court family documents. When the service is available, notice and information about the service will be posted on this site.

Why can?t I view my Divorce File online?

Divorce files have restricted access and cannot be viewed online. If you wish to view your file, you will need to attend the court registry where your divorce was filed. You should contact the Supreme Court Registry to ensure that your file is on site and available for viewing.

If you are unsure of the location where your divorce was filed, you should contact the Central Divorce Registry in Ottawa, Ontario, either by phone at 613-957-4519, or by fax at 613-941-2520.

If you are not able to attend the registry in person to view your file, you can authorize (in writing) a person to attend on your behalf pursuant to Rule 60(41) of the Supreme Court Rules. The authorized person upon production of the written authorization and proper photo identification may view your file, and obtain copies of documents from the file.

Where can I get a copy of my Divorce Certificate?

To obtain your divorce certificate, you will need to contact the Supreme Court Registry where your divorce was filed. Registry staff at the court location you contact will be able to assist you with your questions. The cost for a divorce certificate is $40 Canadian.

If you are unsure of the location where your divorce was filed, your best course of action would be to contact the Central Registry of Divorce Proceedings for Canada, located in Ottawa, Ontario. They will not be able to provide you with the document; however, they will be able to confirm at which registry your divorce was filed. They can be reached at:

Telephone: 613-957-4519
Facsimile: 613-941-2520

Where can I get copies of Court Judgments?

Copies of Reasons for Judgment can be obtained from either the Reasons for Judgment database * or from private contractors for a fee. Contact the court registry where the hearing was held to find out what companies or individuals are authorized to produce the transcripts.

BC COURT REGISTRY CONTACT INFORMATION

*Please note that not all Reasons for Judgments will be available on the database. For further details please visit: About the Reasons for Judgment

Where are the Trial Lists?

Trial lists are not available for viewing on CSO as the information is contained in a separate database. Trial lists are posted daily at the local courthouse prior to the commencement of court. If you wish to confirm that a matter is on the trial list, please contact the appropriate court registry.

BC COURT REGISTRY CONTACT INFORMATION

Court lists for Supreme Court Chambers, Provincial Small Claims, Provincial and Supreme Court Criminal, and Court of Appeal matters can be found on CSO underDaily Court Lists.

Are Wills available online?

Wills are not available through CSO. Wills are only filed with the court when an applicant for probate applies to prove a will by confirming it as valid under the laws of British Columbia.

You can conduct an eSearch to determine whether or not a probate file has been opened in British Columbia. If your search indicates that a probate file exists, please contact the appropriate Supreme Court Registry to determine whether they have the will and what the cost is for obtaining a copy of the will and/or the probate papers.

For further information about estates and wills: http://www2.gov.bc.ca/gov/content/life-events/death-and-bereavement/wills-estates

Please note: Wills probated in British Columbia between 1861 and 1981 are available at the British Columbia Archives. For further information please visit: http://royalbcmuseum.bc.ca/bcarchives/.

Will CSO answer my legal questions?

No, CSO is not able to provide any legal advice to users. Information on where to obtain legal assistance can be accessed through the following:

Self-Help Centre has a listing of services available for obtaining legal advice.

Dial-A-Law is available 24 hours a day, 7 days a week.

Law Society of British Columbia

What is the difference between criminal and civil?

A criminal matter is a proceeding by which a person charged with having committed an offence under the Criminal Code or another enactment, is brought to trial and either found not guilty or guilty and sentenced.

A civil matter is a court proceeding which involves legal issues between individuals, organizations, and governments. These matters relate to private rights and frequently result in a monetary remedy.

I am a witness on a matter and I lost the document telling me the court date?

If you are a witness on a criminal matter and you received a subpoena from Crown Counsel, you should contact Crown Counsel?s office.
To contact regional or local Crown counsel offices, you may call the Crown counsel office listed in the Blue Pages of your telephone directory. If you do not wish to incur long distance charges, Enquiry BC will connect you to that office. Enquiry BC: Victoria (250)387-6121; Vancouver (604)660-2421;elsewhere in BC, call toll free, 1-800-663-7867

Victim/Link provides information to victims on a confidential basis, 24 hours a day, and 7 days a week.
Call, toll free: 1-800-563-0808

If you are a witness on a civil matter, you should contact either the party that summonsed you to court or the Court Registry. You will need to know the parties names or the file number for the registry to be able to assist you.

What if I can?t find the file I?m looking for?

If you are not able to locate a file, you may want to use our Search Tips to refine your search criteria. It is important to remember that the registry enters the information into the database as it appears on the court document, if the name(s) on the court document is misspelled, the registry will not correct this.

If you are still unable to locate the file, it could mean that the file has not been filed or not yet data entered into the database.

What is an Advanced Search?

An advanced search allows you to use more detailed criteria for your search and it will refine the number of results that will display. For example in eSearch, the basic search function allows you to search by individual using the last name, first name, and a middle name. The advanced search function, allows you to enter additional information such as location, level of court, class of file, party role and a date range of when the file was opened.

Does CSO have the same information as the Courts?

The information displayed in eSearch is extracted from the database used by all Court Registries around the province and the information is entered on a daily basis.

How long does it take to receive the documents I ordered?

If you order your documents through the Purchase Documents Online service, please allow 2 business days to receive your copies. Document orders from court files 5 years old or older from the date of commencement may take up to 5 business days to process as the file may be kept at an off site location.

Requests cannot be marked as RUSH, if you have any questions or enquiries about the status of your request please direct them to the Court Services Online Support Centre, not the Court registry.

What are the Hours of Service?

The CSO service is available 24 hours a day, 7 days a week with the exception of regularly scheduled times that are used to maintain or change the service.

Note: Documents that are electronically submitted prior to 4:00 p.m. on a business day will be deemed to be filed on the same day, and any documents submitted after 4:00 p.m. will be deemed to be filed the following business day. It is important that clients are aware of the fact that although they can submit documents 24/7, the registry still operates in accordance with the Supreme Court Rules, of 9:00a.m. to 4:00 p.m.

Who do I contact for assistance?

BC OnLine staff will be prepared to assist users with the following enquiries:

  • eSearch
  • Filing Assistant
  • Payments/Refund Requests
  • Purchase documents online
  • CSO account setup (not BCeID)

BC OnLine HELP DESK:

Hours of Operation (Pacific Time)
Help Desk: 8:00 am to 4:30 pm Monday through Friday except Statutory Holidays

For other enquiries, please contact CSO Support at:

Courts.CSO@gov.bc.ca

What are the minimum system requirements to use Court Services Online?

The minimum system requirements to use Court Services Online are:

Intel based PC

  • 133 MHz or higher processor
  • 64 Mb or higher memory
  • Browser: Microsoft Internet Explorer - current version

Apple

  • iMac
  • Browser: Microsoft Internet Explorer - current version

These are the minimum requirements to effectively use CSO. Performance will be improved by using a more powerful processor, more memory, or a more recent release of a browser. Browser upgrades can be downloaded from Microsoft at no charge. For more information refer to http://www.gov.bc.ca/com/down

As with any eService application, response time is impacted by the nature and quality of your Internet and network connections. Cable and ADSL high-speed connections are likely to provide the fastest response times. If you are using a dial-up connection over a regular phone line you will likely experience slower response times.

Are services still available at the court registries?

Yes, the use of Court Services Online is completely voluntary. Court registry clients have the option of conducting business at the registry or using Court Services Online.

Can BC OnLine deposit accounts be used to pay for transaction fees in CSO?

Yes, Court Services Online (CSO) is now available as a service with BC OnLine. CSO is now a service link on BC OnLine. To use your BC Online draw down account with CSO you must create a new CSO account after logging in to BC Online.